About CareerSTAT

CareerSTAT is a healthcare sector strategy of the National Fund for Workforce Solutions rooted in the power of peer-learning. Through a national network, members share workforce development innovation, best practices, and outcome-based initiatives to support frontline healthcare workers build skills and careers to achieve family-sustaining wages. The network supports healthcare organizations to develop, scale, and sustain workforce development programs by sharing:

  • Evidence-based strategies to address labor shortages and improve employee engagement
  • Demonstrated practices that link workforce development to strategic business priorities
  • Resources to help become an “employer of choice”
  • Access to subject matter experts willing to share organizational strategies
  • Tips for securing resources to start and scale programs
  • National recognition for your good work

Join CareerSTAT

Become a member today to gain access to technical assistance, peer learning opportunities, industry-vetted best practices, and other critical insights into how healthcare employers are strengthening their organizations by investing in their frontline. Membership is free and open to all! 

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Meet the Network

Who are Frontline Workers?

Frontline healthcare workers provide routine and essential services in hospitals, outpatient care, behavioral health, long-term care, and home healthcare. They represent 50% of the healthcare workforce and are responsible for a range of operations including providing administrative, direct care, environmental, and technical services to patients, families, and caregivers. Ultimately, frontline workers form an organization’s backbone needed to deliver high-quality care and ensure an excellent patient experience.

 

Types of Frontline Health Care Workers
Category  Occupation

Direct Care

Medical assistants, licensed practical and vocational nurses, nursing aides, pharmacy aides and technicians, dental assistants, emergency medical technicians, patient care technicians, physical therapy assistants, respiratory therapy technicians, and surgical technicians, cardiovascular technicians, laboratory technicians.

Community and Public Health

Health educators, social and human services assistants, community health workers

Mental Health

Mental Health counselors, orderlies, psychiatric aides, and substance abuse counselors

Administration

Administrative assistants, medical records and health information technicians, medical transcriptionists, office clerks, and receptionists

Other

Centralized sterile processing technician, dietetic technicians, dietary aides, medical equipment preparers, occupational therapy assistants and aides, and recreational therapists, environmental service technicians, housekeepers, and laundry aides

Source: Adapted from Brookings Institute, Pavel et al., 2014. “Health Care Workers Report.”

CareerSTAT Leadership

CareerSTAT is led by healthcare leaders representing organizations across the country and the continuum of care. Executive Committee members have demonstrated experience in supporting the skill and career development of frontline healthcare workers. Through our committees, events, and publications, CareerSTAT offers multiple opportunities for healthcare practitioners to share best practices.

The CareerSTAT Executive Committee consists of:

  • Gerard Camacho, Assistant Vice President of Workforce and Career Development, Advocate Health, Charlotte, NC (CareerSTAT Chair)
  • Michele Smith, Director, Workforce and Team Member Development, Advocate Aurora Health, Chicago, IL
  • Jason Pacheco, Director of Workforce planning and Compensation, Baystate Health, Springfield, MA
  • Anita Hammond, Manager, Workforce Development, LifeBridge Health, Baltimore, MD