Employers that invest in their frontline workers see results. Integrating organizational strategy, workforce investments, and impact measurement is a business strategy that can make an organization more competitive and successful. This framework shows the integration of workforce programs with organizational priorities and business impact analysis.
This integration exists along a continuum. In general, higher levels of integration are associated with greater sustainability and significant organizational investments. The best practices outlined in this resource center fall along this continuum.
No matter where employers are on the continuum, their goals are the same — making effective investments that advance the skills and careers of frontline workers while at the same time generating positive business outcomes.