Individuals seeking jobs in health care often see frontline positions as their rst step toward a higher- level, higher-paying position. Employers who champion career advancement provide access to tools, resources, and opportunities needed to make advancement a reality.
Enhanced Training to Meet New Performance Standards
Health care workers at all levels must meet higher performance expectations in today’s Affordable Care Act environment, and frontline workers are no exception. As the demand for caregiving shifts from acute care to outpatient settings, workers may need to retool their skills. The League of Voluntary Hospitals and Homes of New York is a labor-management partnership that provides training and education to meet the League employers’ and industry needs. The League works with non-profits and its partner organizations to give employees the time, financial resources, and support needed to gain new skills and credentials as well as multiple options for securing new or advanced positions.
Career Exploration Tools and Opportunities
Transparency—making possible career paths, and the actions and educational preparation required for each step, visible and comprehensible to all employees—is central to helping employees advance. To illustrate the different types of jobs found in post-acute care facilities, Genesis HealthCare created a career map that outlines the education and training requirements for different positions and career pathway options.
Career Counseling and Coaching
Career counseling and coaching—to assess workers’ interests, guide their choices, and address their personal and academic challenges—are essential to supporting worker advancement. Career coaches use labor market information and online resources to expose frontline workers to possible pathways and help them think about how to navigate them. At Baltimore’s MedStar Good Samaritan Hospital, the coach is an RN and education specialist who supports frontline workers’ interest in transitioning into new jobs. The role of the coach is to help workers identify short- and long- term career goals, create an individual career development plan, and help them navigate continuing education to earn new credentials and move into new jobs.
Provide Career Pathways
Career pathways offer frontline workers options for advancement on the job, including career moves within or between job families and occupations. Employers from across the continuum of care are working together with community colleges and community-based organizations to create career pathway programs that include comprehensive supports to facilitate academic success. The employer-led Health Careers Collaborative of Greater Cincinnati organized ve hospitals/ health systems, including TriHealth, Inc., and three community colleges, to provide training and wraparound supports to prepare incumbent workers for careers in nursing, allied health, rehabilitation, clinical lab, and health information technology.