2019 CareerSTAT Frontline Healthcare Worker Champion: Methodist Health System

Named ‘Best Places to Work’ by the Dallas Business Journal for 15 consecutive years, Methodist Health System comprises five campuses employing over 1,300 physicians, and 8,500 frontline workers. Methodist Health System’s vision is to be a trusted choice for health and wellness and believes that the only way to achieve this is through a robust commitment to its frontline employees. Career development is a high priority, and Methodist’s senior leadership invests more than $2 million annually to fund staff-based tuition reimbursement, career pathways, coaching, counseling, and exploration.

Methodist Health System’s partnership with community workforce training partner Oak Cliff Works and community education partner Dallas County Community College District represents the collaborative ‘trifecta‘ needed to further its patient care technician (PCT) certification program. This program first provides local un- and underemployed community members with work readiness education, followed by preparation for PCT certification. The program trajectory includes onsite clinicals and healthcare mentoring (Notably, high-performing PCTs are offered opportunities to train as mentors and instructors). Upon employment, participants gain access to meaningful career pathways (which in addition to PCT, includes nursing, surgical technologist, pharmacy technician, respiratory therapist, and radiology technologist), tuition reimbursement and scholarship opportunities, and mentoring.