1.4.22 • Guide • by Ellen G. Frank-Miller, PhD, and Sophia R. Fox-Dichter, MSW
The job quality outcome maps help answer the question, “What business results are possible when you redesign jobs?”. Based on decades of scientific management research, the maps illustrate the relationships between five universal and validated business metrics and 26 job design choices. They help demonstrate that good jobs are not just good for workers — they are good for business.
The authors synthesized results from the following academic journal articles that together represent over 3,000 peer-reviewed empirical studies to develop the Job Quality Outcome Maps.
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