Career ‘Lattice’ Boosts Advancement of Frontline Workers

Emory Healthcare is deeply committed to inspiring its frontline workers through a variety of education and career advancement opportunities. Central to its mission is the organization’s career lattice framework that encourages frontline workers to progress in their jobs and achieve their personal goals. To ensure that this lattice operates smoothly, Emory’s Organizational Development team provides access to in-person, online, and streamed audio/video courses and flexible location learning and transportation across Emory’s multiple campuses, all funded and sustained through dedicated operational funding.

Another component of the career lattice is Emory’s School at Work program, which provides workers with a stepping stone into certificate or advanced degree programs during working hours. Not only has this been shown to keep workers engaged and improve job satisfaction, but patients benefit in terms of quality and overall care experience.

The Emerging Leaders program supports Emory Healthcare’s career advancement plan. The program is focused on helping qualified workers move into supervisor positions. Emory’s Emerging Leaders program boasts 11.5% overall promotions since it started, and just recently, added postgraduate mentoring so that workers can continue to advance their careers and responsibilities.

CareerSTAT’s Frontline Healthcare Worker Champion program recognizes healthcare organizations investing in the careers and skills of their frontline workers. Organizations are designated as Champions and Emerging Champions. Champions meet all of CareerSTAT’s recognition criteria, including making skill and career development accessible, offering programs at a significant scale, measuring program business impact, and building sustainable programs. Emerging Champions are in earlier stages of investment and working with CareerSTAT leaderships to strengthen their programs. Learn more at