Norton Healthcare: Integrating Workforce Investments with Business Impact

I Championing Investment in Frontline Workers

Norton Healthcare is an integrated, faith-based system providing care at more than 250 locations throughout Greater Louisville and Southern Indiana. As the region’s leading healthcare provider, it has a been nationally recognized leader for delivering and measuring quality care. Driving this leadership is deep investment in the growth and development of their staff—a “culture of continual, lifelong learning”—and commitment to the Metro Louisville’s “cradle-to-career” education strategy.

Investing over $11 million a year in staff education and development, their transformational approach to workforce development integrates their strategic priorities with programs based on assessment and forecasts of staffing needs, data analysis, internal and external partnerships, and quantifiable measures of the impact their investments have on their business.