Webinar: Investing in the Frontline: A Lesson from the Health Care Sector

A good job has long been the entryway to financial stability and economic opportunity, but labor markets are changing. The share of middle-skill jobs—those that have traditionally provided entry to the middle class—has fallen while the share of frontline, service sector, and lower-skill jobs has increased. In addition to lower wages, these jobs in industries such as home health care, retail sales, food preparation, and service often have irregular hours, limited benefits, and limited opportunities for advancement.

Join this one-hour Connecting Communities® webinar to learn how health care employers are investing in frontline workers. Kelly Aiken, Vice President at the National Fund for Workforce Solutions and Director of CareerSTAT, will discuss how an employer-led national collaboration of health care leaders promotes employer investment in the skill and career development of frontline health care workers. She will discuss CareerSTAT’s framework and strategies outlined in the new Guide for Investing in Frontline Health Care Workers. Representatives from UnityPoint Health and Homebridge, both Frontline Health Care Worker Champion organizations, will discuss how these strategies work in practice and their impact on employees and business outcomes.

Presenters include:

  • Kelly Aiken, Vice President, National Fund for Workforce Solutions, and Director, CareerSTAT
  • Mark Burns, Executive Director, Homebridge
  • Emily Brown, Retention Specialist, UnityPoint Health
  • Steven Shepelwich, Senior Community Development Advisor, Federal Reserve Bank of Kansas City

Register for this session at the Connecting Communities® website. Participation is free, but preregistration is required. 

Session Date: Thursday, December 15, 2016

Session Times: Hawaii: 9:00 a.m.; Alaska: 11:00 a.m.; Pacific: 12:00 p.m.; Mountain: 1:00 p.m.; Central: 2:00 p.m.; Eastern: 3:00 p.m.

The Connecting Communities® webinar series is a Federal Reserve System initiative providing a national audience with timely information on emerging and important community and economic development topics. All sessions are recorded and archived on the Connecting Communities® website.